Ref: 

30029

Start:

ASAP

End:

6 months

Deadline:

26.04.23

status:

Closed
Lars Siewertsen | +45 25 55 59 09
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Software Asset Manager / SAM Operations Analyst

Description

We are looking for a Software Asset Manager / SAM Operations Analyst.

The consultant is responsible for managing the day-to-day operations of software asset management, ensuring compliance with license agreements, optimizing software usage, and providing support to end-users.

The consultant will:

  • Provide support to end-users on software licensing and usage.
  • Monitor software usage and license compliance.
  • Analyze software usage data to identify optimization opportunities.
  • Develop and maintain SAM documentation and procedures.
  • Provide SAM reports and metrics to SAM management.
  • Collaborate with SAM team members and other departments to ensure compliance and optimization.
  • Manage and support the complete Software Application Lifecycle, interfacing SAM tools e.g., SNOW and processes with other tools (Service Now).
  • Interface and communicate frequently with the Divisional teams across the group to advise on application usage and deployment as well as re-harvesting opportunities.
  • Manage the application licensing administration processes alongside IT Procurement.
  • Drive the development of a mature software catalogue and the interface with software asset management.
  • Manage IT procurement processes for software and SaaS solutions.
  • Drive efficiencies and cost-savings, continually through software metering and monitoring and, as part of the annual business planning process.

The consultant must have:

  • Previous experience in License operations.
  • Experience working in a large global business environment.
  • Understanding of ITIL Service Management.
  • Process-oriented (process improvement).
  • A continuous improvement mindset.
  • Analytical skills.

In addition, the following will be nice to have:

  • Strong knowledge of software asset management principles and practices.
  • Familiarity with software license agreements and compliance requirements.
  • Proficiency in SAM tools and technologies.
  • Analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Data driven.
  • Experience with contract negotiation.
  • Knowledge of Microsoft Licensing options.

Previous work experience with:

Snow, ServiceNow, Basic AD knowledge, Azure Marketplace/other online portal experience.

Experience from:

  • Bachelor’s or master’s degree in computer science or related field.
  • 3+ years of experience in software asset management, in a License Operations role, or related field.
  • Experience working in global enterprise organizations is a plus.
  • Contract background could also be desirable.
  • Certifications like CSAM and ITIL Foundation is a plus.

When: Starting ASAP – 6 months.
Location: Central Jutland – combination of onsite and remote.